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    eslam fikry
    07 avr. 2021

    Smart switch restarting by itself

    dans Wall Switch

    I have issue with Athom smart switch 2 gang it's restarting by itself after 1 or 2 min and turn off the light

    and no response in apple homekit


    11 commentaires
    0
    11 commentaires

    Partagez vos idéesInscrivez-vous pour laisser un commentaire.

    G
    Goran Skular
    Goran Skular
    21 janv.

    UPDATE: my problem with restarting is solved. More info here https://www.athom.tech/forum/esphome-related-1/esphome-switches-restarting-led1-gpio14-problem


    I do have a Problem 2 with led1 still on ESPHome...

    J'aime

    G
    Goran Skular
    Goran Skular
    21 janv.

    I tried with a new ESPHome firmware, couple devices... and eventually also with Tasmota firmware. In a 'no neutral' configuration it just restarts when relay is turned on. Disclaimer: maybe it works 'with neutral' configuration, but I can't use it that way.


    It can be that it's a hardware related problem.


    More in detail on ESPHome forum: https://www.athom.tech/forum/esphome-related-1/esphome-switches-restarting-led1-gpio14-problem


    Ahhh.. and what to do now?


    J'aime

    G
    Goran Skular
    Goran Skular
    21 janv.

    I just bought 48 wall switches, EURO version.. and have the same problem. I updated esphome to 2022.1.1 and still the device restarts all the time. I use no-neutral connection.

    J'aime

    gonzalo_dd
    06 juin 2021

    can someone from the company contact me? My email es gonzalo_dd (at) hotmail (dot) com

    J'aime

    gonzalo_dd
    02 juin 2021

    I see… is it too complex to update via serial port?

    J'aime
    Athom_Support
    02 juin 2021
    En réponse à

    Need welding

    J'aime

    G
    G D
    G D
    12 août
    En réponse à

    No problem welding. I understand that if something goes wrong it will be my fault, but anyways in the current state with firmware version 0.2 the switch is unusable and non-upgradable. Can you share some instructions about the actual procedure?

    J'aime

    Athom_Support
    02 juin 2021

    0.2 may not be able to upgrade, the version must be greater than or equal to 0.3 to upgrade, and the version below 0.2 must be burned through the serial port!

    J'aime

    gonzalo_dd
    02 juin 2021

    model says SW034US, version 0.2. What address should I send email?

    J'aime

    Athom_Support
    02 juin 2021

    Take a look at the version number of the switch firmware, the latest version is 0.6, if you need to upgrade, you can contact us by email

    J'aime

    gonzalo_dd
    02 juin 2021

    I have the same issue. Any solutions?

    J'aime
    11 commentaires
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