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    eslam fikry
    07 avr. 2021

    Smart switch restarting by itself

    dans Wall Switch

    I have issue with Athom smart switch 2 gang it's restarting by itself after 1 or 2 min and turn off the light

    and no response in apple homekit


    11 commentaires
    0
    11 commentaires

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    gonzalo_dd
    02 juin 2021

    I see… is it too complex to update via serial port?

    J'aime
    G
    G D
    G D
    12 août
    En réponse à

    No problem welding. I understand that if something goes wrong it will be my fault, but anyways in the current state with firmware version 0.2 the switch is unusable and non-upgradable. Can you share some instructions about the actual procedure?

    J'aime

    Athom_Support
    02 juin 2021

    0.2 may not be able to upgrade, the version must be greater than or equal to 0.3 to upgrade, and the version below 0.2 must be burned through the serial port!

    J'aime

    gonzalo_dd
    02 juin 2021

    model says SW034US, version 0.2. What address should I send email?

    J'aime

    Athom_Support
    02 juin 2021

    Take a look at the version number of the switch firmware, the latest version is 0.6, if you need to upgrade, you can contact us by email

    J'aime

    gonzalo_dd
    02 juin 2021

    I have the same issue. Any solutions?

    J'aime
    11 commentaires
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